Should you need to cancel

CANCELLATION POLICY: In order to continue providing the best possible scheduling options to our guests, we do require 48 hours notice should you need to cancel or reschedule your visit. Should you cancel or reschedule your appointment with less than 48 hours notice, a $50 per hour booked cancellation fee does apply and will be charged to the card on file.

Should you need an adjustment

SERVICE ADJUSTMENT POLICY: We strive to offer our guests the highest level of satisfaction. If you are having challenges with your cut or color, let us know within 7 days of your visit and we are happy to correct the issue at no additional charge within 14 days of the original appointment date. Please note that we do not offer complimentary services as a result of a change of mind or direction with haircut or color. ALL SERVICES/SALES ARE FINAL

Should you not show up

NO SHOW POLICY: Same day cancellations less than 2 hours before your scheduled appointment or a “no show” (failure to show) will be subject to a 100% cancellation charge to the card placed on file at time of booking.